Frequently Asked Questions

💵 What currency are the prices listed in? All prices on our website are listed in USD (United States Dollars).

📦 I just placed an order, when will it ship?
 We’re working hard to get your order out as quickly as possible! Please allow 2–4 business days for processing and production. Once shipped, average delivery time is 7–15 business days.  You’ll receive a tracking number 3–4 days after your order has shipped. If you haven’t received one after 7 business days, feel free to reach out to us at support@Eluxioblendie.com.

🙁 I’m not happy with my order, can I return it?
 We want you to love your purchase! If your item arrives damaged or defective, we offer a 100% money-back guarantee. Just send us an email with clear photo proof of the issue, and we’ll take care of the rest.

❌ Can I cancel my order?
 Yes, you can cancel your order as long as it hasn’t shipped yet, no penalties at all.
 If the order has already been sent out, you’ll need to use our return system for a full refund.

🏠 I entered the wrong address—what should I do?
 No worries! If you made a mistake with your shipping address, just reply to your order confirmation email and let us know ASAP.
 We can update your address within 24 hours of the order being placed.
 Unfortunately, once your order has shipped, we’re unable to make changes or offer a refund.

🚚 How long does shipping take?
 We ship worldwide using various fulfillment centers based on your location. While delivery times can vary, the average shipping time is typically 7–15 business days.

❓I have a different question, can you help?
 Absolutely! We’re here for you.
 Please email us at support@Eluxioblendie.com, and we’ll do our best to assist you.

To speed things up, be sure to include your order number and clearly explain the issue, this helps us resolve things faster!